Updated: 1 January 2026

Privacy Policy Padu99
Protection of Your Personal Data

Your privacy is our priority. This policy clearly explains how padu99 collects, uses, stores, and protects your personal information at all times.

Six Principles Privacy Protection Padu99

Your data security is not merely a legal obligation — it is part of padu99's commitment to every member.

256-bit SSL Encryption

All data transmitted between your device and padu99 servers is protected with banking-grade 256-bit SSL encryption. Your information cannot be intercepted or read by unauthorised parties.

No Data Sales

Padu99 has never sold, rented, or disclosed members' personal data to third parties for marketing purposes. Your data belongs to you, and we fully respect that right.

Data Control in Your Hands

As a padu99 member, you have the right to access, correct, or request deletion of your personal data at any time. We make this process easy through our 24/7 customer support.

Secure Data Storage

Members' personal data is stored on servers protected by multi-layer firewalls, strict access controls, and a threat monitoring system that operates around the clock.

Legal Compliance

Padu99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. Every one of our data handling processes has been reviewed to ensure full compliance.

Breach Notifications

In the event of any security incident affecting your data, padu99 is committed to notifying affected members within the stipulated timeframe and taking immediate remedial action.

1 Introduction

Welcome to the padu99 Privacy Policy. This document explains how padu99 ("we", "Platform", or "company") collects, uses, discloses, stores, and protects your personal information when you use the padu99 platform, accessible via padu99.vip and our mobile app.

This Privacy Policy applies to all registered members, guest users, and anyone who interacts with the padu99 platform. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

padu99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our responsibility to protect every member's privacy seriously.

2 Information Collected

Padu99 collects your personal information through several methods to enable us to provide a secure, transparent, and integrated service. The types of data we collect are as follows:

Data Categories Sample Information Collection Methods
Identification Data Full name, IC number, date of birth Registration form, KYC
Contact Data Phone number, email address Account Registration
Financial Data Bank account number, account holder name Deposit & withdrawal process
Technical Data IP address, device type, web browser Automatically during use
Activity Data Game history, transaction logs Platform system logs
Document Data IC copy, passport, utility bills KYC identity verification

We only collect information that is strictly necessary for the stated purposes. padu99 does not collect sensitive data such as medical records or religious information unless required by law.

3 How We Use Your Data

The personal information you provide to padu99 is used for the following purposes:

  • Creating and managing your member account on the padu99 platform.
  • To securely process deposits, withdrawals, and other financial transactions.
  • To verify your identity (KYC) in compliance with anti-money laundering legal requirements.
  • Providing effective and responsive customer support.
  • Sending important notifications related to your account, promotions, and platform updates.
  • To detect, investigate, and prevent fraudulent activity, misuse, or breaches of our terms.
  • Improving user experience through usage pattern analysis and feedback.
  • To comply with legal obligations and regulations applicable to padu99's operations.

padu99 will not use your personal data for purposes unrelated to the provision of platform services without first obtaining your separate consent.

4 Information Sharing

Padu99 does not sell or disclose members' personal data to third parties for commercial purposes. However, under certain circumstances, we may need to share information with the following parties:

  • Payment Providers: Required transaction information is shared with trusted payment providers such as FPX, DuitNow, and e-wallet providers to process your deposits and withdrawals.
  • Technical Service Providers: Technical partners who assist with platform operations, hosting, and cybersecurity, subject to strict confidentiality agreements.
  • Statutory Authorities: When required by law, court order, or official request from a competent law enforcement authority.
  • Identity Verification Providers: Trusted third-party KYC services to verify member identities in accordance with compliance requirements.

All third parties that receive padu99 member personal data are bound by strict data protection agreements and must comply with the security standards set by padu99.

5 Cookies & Tracking Technologies

Padu99 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Preference Cookies: Saving your personal preferences such as language, time zone, and display settings for your convenience.
  • Analytics Cookies: To help us understand platform usage patterns so we can continuously improve our services. This data is collected in aggregate and without individual identification.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage or block cookies through your web browser settings. Please note that blocking essential cookies may affect the functionality of the padu99 platform.

6 Data Security

Padu99 continuously invests in the latest security infrastructure to ensure member personal data is always protected. Key security measures we have implemented include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Encryption of data stored in databases using the AES-256 algorithm.
  • Role-based access control (RBAC) ensuring staff can only access data necessary for their duties.
  • Regular security audits conducted by independent cybersecurity experts.
  • Active intrusion detection system (IDS) and intrusion prevention system (IPS).
  • Two-factor authentication (2FA) for all internal system access.
  • An incident response plan that is regularly tested and updated.

While we take all reasonable precautions, no system can guarantee absolute security. We encourage members to also play their part in keeping their accounts secure by using strong passwords and enabling 2FA.

7 Data Retention

Padu99 retains members' personal data for as long as the account is active or as long as it is needed to provide our services. After account closure, data will be kept for a specified period for the following purposes:

  • Compliance with legal and regulatory requirements — typically seven (7) years for financial records.
  • Resolution of any outstanding disputes or claims.
  • Prevention of fraud and repeated abuse by the same individual.

Once the specified retention period has lapsed, your personal data will be deleted or anonymised in a secure and irreversible manner. You may request further information on specific data retention periods by contacting our privacy team.

8 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data at padu99:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your information is inaccurate or outdated, you may request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

Right to Restriction

In certain circumstances, you may request that we temporarily restrict the processing of your personal data.

To exercise any of the above rights, please contact the padu99 privacy team via Live Chat or our support email. We will process your request within 14 working days.

9 Children's Data

The padu99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete the information and close the associated account. If you suspect that a child has registered on our platform, please notify us immediately.

10 Third-Party Links

The padu99 platform may contain references to third-party services such as payment providers that have their own privacy policies. padu99 is not responsible for the privacy practices of any such third parties.

We encourage you to read the privacy policies of payment providers and other services you use alongside the padu99 platform to understand how they handle your data.

11 Policy Amendments

Padu99 reserves the right to update this Privacy Policy from time to time to reflect changes in data handling practices, legal requirements, or service improvements. Any material changes will be communicated to members via:

  • Notifications within the padu99 platform or our mobile app.
  • Notification email sent to the address registered in your account.
  • Update the "Updated" date at the top of this page.

Your continued use of the padu99 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

12 Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the padu99 privacy team through the following channels:

  • Live Chat on the padu99 platform or app — response within 2 minutes.
  • Privacy email: [email protected]
  • General support email: [email protected]
  • Support operating hours: 24 hours a day, 7 days a week.

For urgent privacy inquiries or data deletion requests, please use Live Chat for the fastest assistance from our dedicated privacy team.

Play with Confident & Secure at Padu99

Your privacy and data security are our priority. Register now and enjoy a gaming experience protected by industry-standard security systems with padu99.

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