Terms and Conditions padu99 —
Complete Platform Usage Guide

1 Acceptance of Terms

Welcome to padu99. These Terms and Conditions ("Terms") govern your use of the padu99 platform, accessible via the padu99.vip website and the padu99 mobile app ("Platform"). These Terms constitute a legally binding agreement between you ("Member" or "User") and padu99 ("we", "company", or "Platform").

By registering an account, accessing, or using any part of the padu99 Platform, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

2 Eligibility & Registration

Use of the padu99 Platform is restricted to individuals who meet the following requirements:

• Aged 18 years or above at the time of registration.
• Is not listed among individuals prohibited from using online gambling services in their respective jurisdiction.
• Possessing full legal capacity to enter into a binding agreement.
• Does not register on behalf of another individual or corporate entity.
• Does not have an existing padu99 account (only one account is permitted per individual).
• Providing accurate, current, and complete personal information during registration.

Padu99 reserves the right to request identity verification documents at any time to confirm member eligibility. Required documents may include a national ID, passport, bank statement, or utility bill as proof of address. This verification process is part of our commitment to ensuring the safety of all members on the platform.

3 User Account

Upon successful registration, you are fully responsible for all activities that occur within your account. The following rules apply to padu99 account management:

• Your account password must be kept strictly confidential at all times and must not be shared with anyone.
• You must notify padu99 immediately if you suspect that your account has been accessed without authorization.
• Each member is only allowed one active account. Duplicate accounts will be automatically closed.
• The registered account name must match the name of the owner of the payment method used for deposits and withdrawals.
• Padu99 is not liable for any losses resulting from unauthorised account access caused by a member's failure to keep their login credentials secure.

Two-factor authentication (2FA) is strongly recommended for all accounts. This feature can be enabled in your account security settings and provides a significant additional layer of protection.

4 Deposits & Payments

Padu99 accepts deposits via a range of supported payment methods including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, and local bank transfers. All transactions are processed in Malaysian Ringgit (MYR).

• The minimum deposit is subject to limits set for each payment method and may change from time to time.
• All deposits are processed automatically within seconds upon confirmation by the payment provider.
• Padu99 does not charge any processing fees on member deposits.
• Deposited funds may only be used for gaming purposes within the padu99 platform.
• Padu99 reserves the right to reject or void any deposit suspected of originating from illegal activity or fraud.

If you experience any issues with a deposit not being credited within the expected timeframe, please contact the padu99 support team via Live Chat with proof of transaction for prompt resolution.

5 Fund Withdrawal

Padu99 members may withdraw funds from their account at any time, subject to the following conditions:

• Identity verification (KYC) must be completed before your first withdrawal request is processed.
• Any active bonus still within its rollover period must be completed before a withdrawal can be processed.
• Withdrawals will be credited to the same payment method used for the deposit, or to an alternative verified method.
• Daily and monthly withdrawal limits are subject to the member's VIP membership tier.
• Padu99 aims to process all withdrawals within 15 minutes for e-wallets and no more than one hour for bank transfers.

Padu99 reserves the right to suspend or investigate any withdrawal request that raises suspicion of fraudulent activity, money laundering, or terms violations. In such cases, additional documentation may be required from the member before the request can be processed.

6 Bonuses & Promotions

Padu99 offers a variety of bonuses and promotions to members from time to time. All such offers are subject to specific terms that will be clearly stated in each promotional announcement.

• Each bonus carries a rollover (turnover) requirement that must be met before a withdrawal is permitted.
• Bonuses may only be claimed once per eligible promotion, unless otherwise stated.
• Padu99 reserves the right to modify, suspend, or cancel any promotion at any time.
• Arbitrage betting or the systematic exploitation of bonuses is strictly prohibited.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the rollover requirements.

7 Game Rules

All games available on the padu99 platform are governed by their respective specific rules, which can be found in the help section of each game. In general, the following rules apply to all games:

• Game results generated by a Random Number Generator (RNG) or live dealers are final and cannot be disputed.
• Any technical disruption during gameplay will be resolved in accordance with the relevant padu99 policy, and results may be voided or replayed depending on the situation.
• Bets placed cannot be cancelled once a game has started, unless a verifiable technical failure has occurred.
• Padu99 reserves the right to void any bets or games suspected of involving manipulation or fraud.

8 Prohibited Conduct

To maintain a fair and safe gaming environment for all members, the following activities are strictly prohibited on the padu99 platform:

• Use of automated software, bots, scripts, or any tools that exploit the gaming system.
• Sharing or lending your account to another individual.
• Engaging in money laundering or using funds obtained through illegal means.
• Threatening, insulting, or harassing other members or padu99 staff.
• Making false claims against the platform or attempting to damage the reputation of padu99.
• Manipulating or exploiting any technical bugs in the system to gain an unfair advantage.
• Committing any form of fraud, including using unauthorized credit cards or payment methods.

Padu99 maintains an active monitoring system that operates around the clock to detect any suspicious activity. Violations of any of the above rules may result in actions including warnings, temporary suspension, or permanent account closure.

9 Account Closure

A padu99 account may be closed at the member's own request or by padu99 for the following reasons:

• Violation of these Terms and Conditions.
• Failed identity verification or inaccurate registration information.
• Activity suspected of involving fraud, money laundering, or other illegal activities.
• Request for self-exclusion on responsible gaming grounds.
• Accounts that have been inactive for a continuous period exceeding 12 months.

If an account is closed at a member's request with no terms violation, any remaining balance (after deducting bonuses that have not met the rollover requirements) will be returned via the original payment method within the stipulated timeframe. To request account closure, please contact the padu99 support team.

10 Data Protection

Padu99 is committed to protecting the privacy and personal data security of all members. Your personal information is collected, processed, and stored in accordance with the padu99 Privacy Policy, which can be found at Privacy Policy page us.

• All personal data is processed using 256-bit SSL encryption.
• Your information will not be sold or shared with third parties for marketing purposes without your consent.
• You have the right to request access, correction, or deletion of your personal data at any time.

11 Liability Limits

Padu99 is not liable for any indirect, incidental, special, or consequential losses arising from the use of the Platform, including but not limited to:

• Service disruptions caused by factors beyond padu99's control, such as internet infrastructure failures.
• Losses resulting from unauthorized account access caused by the member's own negligence.
• Any financial or investment decisions made based on information on the Platform.

Padu99's maximum liability under any circumstances is limited to the total amount deposited by the member in the 30 days prior to the claim arising.

12 Responsible Gaming

Padu99 takes its responsible gaming commitment seriously. We believe gaming should be a source of entertainment, not stress or financial hardship. As part of this commitment, padu99 provides the following tools to all members:

• Daily, weekly, and monthly deposit limits that you can set yourself.
• Loss limits to control the amount you can lose within a given period.
• Session time limits to help you manage the duration of your gaming sessions.
• Cooling-off options ranging from 24 hours to 30 days.
• Permanent self-exclusion for members who require more serious assistance.

If you or someone you know is experiencing issues related to gaming habits, please visit the Responsible Gaming us for more information and support resources.

13 Terms Amendment

Padu99 reserves the right to update or modify these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to members via in-platform notifications or email at least seven (7) days before the changes take effect.

Your continued use of the padu99 Platform after the effective date of any changes will be deemed as your acceptance of and agreement to the updated Terms. It is your responsibility to review these Terms from time to time to ensure you are always aware of the latest provisions.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the padu99 Platform, our support team is available to assist you at all times.

• Live Chat within the padu99 platform or app — response in under 2 minutes.
• Support email: [email protected]
• Support operating hours: 24 hours a day, 7 days a week, 365 days a year.